Modern Slavery Statement

Byte is a UK refurbisher of consumer electronics. We employ 87 people across Birmingham (HQ + workshop), Manchester, and London (retail). All staff are paid at least the Real Living Wage.

Our supply chain is short by design. We source devices through (a) UK consumer trade-ins, (b) UK B2B end-of-lease returns, and (c) a small number of EU bulk wholesalers. Replacement parts come from Apple's IRP programme and certified Samsung suppliers.

Our Anti-Slavery Policy, Whistleblowing Policy, and Supplier Code of Conduct set out our zero-tolerance position. All suppliers must sign the Code before onboarding.

We classify our supply chain risk as LOW for trade-ins (consumer-direct) and B2B (regulated entities) and MEDIUM for bulk wholesale (extended chains).

Every new wholesale supplier undergoes a desktop check (sanctions, adverse media, structure) plus an annual on-site audit by an independent third party for any supplier above £100k/year.

All staff complete annual modern slavery awareness training. Operations and procurement staff receive an additional 4-hour deep dive covering red flags, escalation routes, and Stronger Together guidance.

KPIs: 100% supplier Code acceptance, 0 substantiated reports via whistleblowing channel, 100% staff training completion. All targets met this year.

For FY26/27 we will publish supplier-level audit summaries, extend on-site audits to suppliers above £50k/year, and join the Tech Industry Anti-Slavery Working Group.